Sampson Goes Live With ESInet

The public relies on immediate access to 911 services in emergency situations. Modern technology provides many convenient forms of communication, such as texts, instant messages, and VoIP services. Next Generation 911 (NG911) is an Internet Protocol (IP) – based system for routing digital information, such as calls and text messages, to the appropriate 911 call center, or Public Safety Answering Point (PSAP). The NC 911 Board has partnered with AT&T to provide a statewide Emergency Services IP Network (ESInet), and a hosted Call Processing system. This is part of a transition into a fully functional NG911 eco-system that is compliant with the National Emergency Numbers Association (NENA) i3 Standards and Best Practices. Sampson County officially went live with ESInet on November 6, 2019, receiving it's first call at 10:35 a.m. ESInet will be a more efficient, effective, and convenient way to provide immediate 911 access, with minimum barriers due to location, device type, or communication method, and also to build in interoperability, security, economies of scale, competition, and innovation among PSAPs. To date, only 26 other PSAPs have migrated to ESInet and Sampson looks forward to joining the ranks of this growing number.